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Retail 2040
Jorge Ponce
25th April 2018

The growth of digital and shifting urban trends have transformed the retail landscape over the past two decades.

Here Jorge Ponce Dawson, Broadway Malyan Director and Madrid Studio Head, speculates on what the next two decades could hold for the sector.

Retail and cities were born simultaneously about 10,000 years ago as settled urban areas rapidly became the ideal scenario for accumulating goods and bartering.

Denser cities fostered economic growth and technological development and retail gradually evolved from ancient markets and bazaars to sophisticated glazed galleries and department stores. As private cars made outer city areas more accessible, big stores and malls gradually moved out of downtown and slowly but steadily retail became a key urban element.

In a time when cities are eclipsing nations, current expectations state that before 2025 the 600 biggest cities of the planet will generate 60 per cent of the global gross product. With the new ‘knowledge economy’ based on human capital, cities are now the driving force of growth. If we accept that retail and cities are two sides of the same coin and that the future of humanity is inevitably urban, we can easily assume that retail will continue to play a key role in the decades to come.

This scenario has unleashed great competitiveness between the world’s main urban centres, each trying to attract talent by investing in their public realm and infrastructure and striving to excel as a distinguished world-class city to live and work. This optimization process is both environmental, stimulating the creation of green areas, and technological, under the banner of Smart Cities.


Urbanism has naturally caught up with the current trends, giving space to cutting-edge conceptions such as Transport Oriented Communities which place public transport, pedestrian areas and mixed use developments at the heart of urban design while the transport sector is experiencing its own evolution with electric cars and driverless vehicles. Parking spaces will no longer be required in downtown areas, roads will shrink and the number of cars in central areas will plummet, leaving more space for green areas.

Online shopping is physically transforming retail and creating the greatest shake of the board. To avoid being swept away by the online giants, stores need to undergo an intense adaptation process to successfully merge online and offline channels.

After a period of growth in new build shopping centres, retail in Europe is currently living a moment of intense refurbishment aiming at a significant enhancement of customer experience, encouraging people to return to shopping centres and leave their digital screens behind.

This fast-spreading refurbishment trend is stimulating the creation of dazzling gastronomic experiences and striking outdoor areas, encouraging guests to spend their free time at the mall and using leisure as the main anchor of the commercial mix.

But while this is today, the picture tomorrow could be very different again. Urban and retail environments will continue to evolve to create completely new scenarios, some which we recognise from the natural progression of current trends and others that reflect the influence of greater social issues such as population growth and climate change.

Interior photo of new timber finishes and contemporary furniture in the food court of El Tiro, a retail mall in Murcia, Spain.

1) Ubiquitous digital
Goods will be bought online while physical stores will sell a smaller selection of goods, developing into places which become interactive through users’ smart devices, where people meet, are entertained and, less importantly, shop.

2) Energy revolution
100 per cent of the energy needed will be renewable and almost free, based on a distributed generation system. Every building will have its own generation item connected to other buildings through a Smart Grid.

3) Transport translocation
Due to the Internet of Things, all transport will be autonomous and managed through the Internet. There will be a centralized system of aerial and wheeled vehicles, allowing former roads to become green areas.

4) Collaborative economy
The former capitalist model based on private property and accumulation of goods will be replaced by a new capitalism, based on rights of use and collaborative economies. Distribution chains will no longer sell products, but just rent or lease goods for a given time.

5) Ecological conscience and the end of consumerism
And, finally, there will be a green tax. Sustainable behaviours will be rewarded, while polluting activities will be sanctioned and discouraged. Every citizen will possess a card with points according to their ecological conduct. When losing points, the sanction will entail positive work within the community.

Consumerism will be gradually abandoned, recognised as a behaviour that hinders human development and stimulates an unnecessary accumulation of goods.